I had a pleasant stay at Elaya Hotel Hamburg Finkenwerder, enjoying the comfort of my spacious room and the stunning views of the Elbe River. The location was convenient, particularly for traveling by ferry to the city center. However, I found the restaurant's early closing time a bit restrictive for evening dining options. 😊
Rooms
10.0
The room was spacious and comfortable, with beautiful views of the river, making my stays restful and enjoyable.
Service
10.0
The staff were friendly and always willing to help, creating a welcoming atmosphere throughout my stay.
Location
8.0
Situated near the Elbe River, the hotel provided a unique ferry experience into the city, though it's a bit far from downtown attractions.
Dining
8.0
Breakfast and lunch were of high quality, but the restaurant's early closing time limited dining options in the evening.
Facilities
9.0
I appreciated the on-site amenities like the sauna and gym, adding to my overall experience at the hotel.
Helen
United Kingdom,
March
2025
5.6/10
I had a pleasant stay at Elaya Hotel Hamburg Finkenwerder, enjoying the serene views of the Elbe River. the comfortable rooms allowed for a restful night. although I did face some issues with the temperature in my room and a lack of WiFi. Overall, the cleanliness and decor of the hotel were impressive, making it a nice retreat, especially if you're traveling for business.
Rooms
7.0
My room was spacious and had a decent layout. however, the air conditioning wasn’t functioning effectively, which made for some uncomfortable nights.
Service
8.0
The staff were friendly and eager to help. though some limitations in service during busy times did affect wait times at the bar area.
Location
7.0
I appreciated the convenient ferry access right outside the hotel, making my trips into Hamburg easy. yet the hotel's distance from the city center was a slight drawback.
Dining
7.0
Breakfast was quite good with a nice variety to choose from. still, I found the dining options to be somewhat limited and not very diverse.
Facilities
7.0
The hotel offered some nice amenities like a gym. but I think the in-room entertainment could be updated for a better experience.
Naomi
United Kingdom,
January
2025
5.8/10
I had a pleasant stay at Elaya Hotel Hamburg Finkenwerder, with great views of the Elbe River and comfortable, spacious rooms. The dining options were impressive, although on the pricier side. However, I found the lack of air conditioning uncomfortable during the warmer nights. Overall, it was a nice place to relax and explore nearby activities. 😊🌊
Rooms
7.0
My room was quite spacious and clean, with a lovely view of the river. However, it was difficult to keep cool without air conditioning, especially early in the morning.
Service
9.0
The staff were friendly and helpful, always ready to assist with any questions or needs I had during my stay.
Location
8.0
The hotel's location was convenient for accessing the Elbe river and nearby transport, though its setting in a semi-industrial area might be off-putting for some.
Dining
7.0
I enjoyed the quality of meals during my stay, though I found the prices to be on the higher side for dining at the hotel.
Facilities
8.0
The hotel offered good amenities, including a sauna and gym, enhancing my overall experience.
Juliet
United Kingdom,
November
2024
6.8/10
I had an enjoyable stay at Elaya Hotel Hamburg Finkenwerder, thanks to its spacious rooms and stunning views of the Elbe River. The hotel is conveniently located near a ferry stop, making travel easy. However, I was disappointed that the restaurant was not open for food when I arrived late, which left me looking for options nearby.
Rooms
6.0
The rooms were spacious, clean, and well-decorated with good comfort, especially the ones facing the river. However, I felt the beds lacked quality, with plastic blankets and simple mattresses not meeting the expected standard of a four-star hotel.
Service
7.0
The staff were friendly and went out of their way to assist me with my needs, which enhanced my overall experience. But the check-in process was a bit cumbersome, as I was asked for a deposit that I did not anticipate.
Location
8.0
The hotel's location is quite peaceful and ideal if you're visiting Airbus. The easy access to public transport, including the ferry, is a significant advantage, though it's not the most convenient for reaching central Hamburg quickly.
Dining
5.0
I thoroughly enjoyed the meals I had during my stay; the food quality was great. However, I was left hungry on my first night due to the restaurant's lack of service when I arrived late, which was disappointing.
Facilities
8.0
The on-site amenities like the gym and sauna were perks, contributing positively to the stay. Additionally, having a complimentary mini bar in the room was a nice touch.
Christian
United Kingdom,
October
2024
5.8/10
I had a pleasant stay at Elaya Hotel Hamburg Finkenwerder, with spacious rooms and beautiful views of the Elbe River. The breakfast selection was fantastic, and I appreciated the hotel's cleanliness. However, the lack of an air conditioning system made the room a bit uncomfortable at times. Overall, it’s a great base for exploring Hamburg or as a stopover for travel. 🌊✨
Rooms
8.0
My room was large, modern, and comfortable, providing a great space for relaxation, but unfortunately, it became quite warm due to the absence of air conditioning.
Service
9.0
The staff were friendly and helpful, ensuring I felt welcomed throughout my stay, even under busy circumstances.
Location
7.0
The hotel is ideally located near the Elbe River with a ferry stop right outside, making it easy to access the city center; however, it’s not very convenient for other public transport options.
Dining
8.0
Breakfast was impressed, offering a wide variety of options. However, the restaurant closed early, limiting dining choices later in the evening.
Facilities
7.0
The hotel offered a good range of facilities, including a bar with a lovely view, although improvements in room temperature control would enhance comfort.